Contact our team
Our support team is available to help with questions, account-related issues, technical concerns or general feedback. Contact us via live chat, phone or email for quick help with deposits, withdrawals, verification and site access. For account-sensitive matters please have your ID ready so we can assist faster. We aim to respond promptly and keep things straightforward so you can get back to playing featured games or placing bets.
| Department | Contact |
|---|---|
| Customer Support | [email protected] |
| General Enquiries | [email protected] |
| Affiliate Enquiries | [email protected] |
| Phone | +1 604 372 8914 |
| Working Hours | 24/7 |
If you need immediate assistance use live chat for the fastest response; email enquiries are normally answered within one business day. For withdrawal questions, verification uploads or payment issues our team will walk you through the steps. Affiliate enquiries are handled through the dedicated contact above and typically receive a reply within 48 hours.
Email assistance
Email is our preferred contact method for detailed requests, account issues, or any situation that requires documents or extra explanation. When you email [email protected], please use a clear subject line and include up-to-date contact details, your account ID, and any relevant attachments to help us resolve matters faster and avoid delays.
Contact Form
Response Time
Our support team aims to respond quickly. Most inquiries are answered within one business day; simple account and payment questions often get same-day replies. More complex issues - such as investigations, verification or payout queries - can take longer depending on their nature and the checks required. We'll keep you updated by email and live chat until the issue is resolved.
Feedback
We’d love to hear your feedback, suggestions or ideas to improve the site. Send notes about features, promotions, payment options or any bugs you find. Our team reviews all messages carefully and uses them to refine functionality, promotions and the overall user experience. Your input helps shape future updates, so please get in touch and tell us what would make the site better for you.