Responsible Gambling at Fantastic Spins Casino

At Fantastic Spins we take responsible gambling seriously. We want players to enjoy their time with us while staying in control. This page explains the safeguards we offer, the tools you can use to manage play, and where to go for extra support if gambling stops being fun.

Player protection principles

We aim to keep play safe and transparent. Our approach is to encourage measured play, provide self-help tools, and intervene when account activity suggests a player may be at risk. We also train support staff to respond sensitively to requests for help and limit-setting.

Activity-control tools

Available tools

We provide a set of controls you can access in your account settings to manage activity and spending:

- Deposit limits: set daily, weekly or monthly maximums to control how much you add to your account.

- Loss limits: cap the total losses you are willing to accept over a chosen period.

- Wager limits: restrict the size of individual bets or total stakes.

- Time/session limits and reality checks: set session timers or receive on-screen reminders of elapsed time and activity.

- Time-outs and cool-off breaks: short temporary suspensions from play for a defined period.

- Self-exclusion: longer-term account closure options for players who need an extended break.

- Self-assessment and withdrawal lock: tools to pause withdrawals or review play history before resuming activity.

Deposit limits

You can lower deposit limits instantly from your Responsible Gambling settings. If you choose to raise a limit later, a cooling-off period may apply to help prevent impulsive changes. We recommend setting a limit you are comfortable with and adjusting only after thoughtful consideration.

Loss limits

Loss limits let you control the financial impact of gambling by setting a maximum loss over a selectable timeframe. These limits apply to your account and are enforced by our systems so that you can stick to your plan.

Time limits and session breaks

Set session reminders and automatic breaks to prevent extended play. Reality checks will tell you how long you have been active and prompt you to take a break if needed. Short time-outs are useful when you want an immediate pause from play.

Self-exclusion

If you need a longer break, self-exclusion blocks access to your account for a chosen period and stops marketing messages while it is in effect. Self-exclusion is designed for people who need a firm break from gambling and can be reinstated only after the agreed exclusion period ends and any required checks are completed.

Signs of problematic behaviour

Watch for signs such as chasing losses, playing longer than intended, borrowing money to play, hiding gambling activity, or neglecting work and relationships. If you recognise these signs in yourself or someone you care about, consider using our controls or seeking support.

Tips for staying in control

- Set a clear budget before you play and stick to it.

- Use deposit and loss limits to prevent overspending.

- Take regular breaks and enable reality checks.

- Avoid gambling when tired, stressed or under the influence of alcohol.

- Review your account history regularly to monitor patterns.

Professional help and support organisations

We display links to recognised support organisations such as GamCare, GamStop and GambleAware. If you are in Canada, you may also wish to contact local health services or provincial problem gambling services for guidance and support. If you need help setting limits or self-excluding, please contact our support team via the help centre in your account.